I work in people operations

Each module is a pillar of the role. Finish one before opening the next — you’ll always know exactly what to read next.

1. 1
   Pillar · HR tech stack 2h0/3 done

   Module 1 — The systems map

   Outcome: You can draw your company’s people stack on a napkin and explain each block.

   Week 1 overview · objectives & prerequisites

   1. 1.1
      The HR Tech Stack, Demystified

      13 min read
   2. 1.2
      Choosing an HRIS Without Regretting It

      13 min read
   3. 1.3
      How to Pick an HR Tool Without Regretting It in 18 Months

      12 min read

   Next up → Module 2 — People analytics
2. 2
   Pillar · People metrics 2.5h0/3 done

   Module 2 — People analytics

   Outcome: You know the 12 metrics that actually matter and how to compute them.

   Week 2 overview · objectives & prerequisites

   1. 2.1
      The 12 People Metrics That Actually Matter

      10 min read
   2. 2.2
      Retention Analytics: Decoding Attrition Before It Becomes a Crisis

      14 min read
   3. 2.3
      People Dashboards Leaders Actually Read: From Vanity Metrics to a Single Page That Drives Decisions

      14 min read

   Next up → Module 3 — Listening & experience
3. 3
   Pillar · Employee listening 2h0/2 done

   Module 3 — Listening & experience

   Outcome: You run listening systems that drive action, not just dashboards.

   Week 3 overview · objectives & prerequisites

   1. 3.1
      Employee Listening Systems: From Annual Surveys to a Continuous Feedback Loop That Closes

      15 min read
   2. 3.2
      Performance & Engagement Platforms: Picking the Right One

      11 min read

   Next up → Module 4 — AI & the future stack
4. 4
   Pillar · AI in HR 2h0/2 done

   Module 4 — AI & the future stack

   Outcome: You can evaluate AI tools without falling for the demo.

   Week 4 overview · objectives & prerequisites

   1. 4.1
      AI in the HR Stack: What Works, What Doesn’t, What to Pilot

      14 min read
   2. 4.2
      Systems Thinking for Org Design — Feedback Loops, Leverage Points, Unintended Consequences

      10 min read