AI ethics for HR: the five decisions you can't outsource
Vendors will sell you 'ethical AI'. The accountability stays with you. Here are the five HR-specific decisions — sourcing, screening, scoring, surveillance…
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- Ethical AI isn't a vendor checkbox. It's a series of named decisions that HR owns end-to-end.
- Adverse impact testing is the floor, not the ceiling. EEOC's 4/5ths rule is necessary, not sufficient.
- Human-in-the-loop only works if the human can override and is rewarded for doing so.
- Document the model card, the data, the override log. If you can't, don't deploy.
Every vendor pitch ends with 'ethical AI'. Ethics isn't a feature — it's a decision log. When a candidate sues, a regulator inspects, or an employee asks 'why did the model say no', the question lands on HR's desk. These are the five places it lands.
The five decisions HR owns
- 1SourcingAre we using AI to find people? If yes — what training data, what exclusion patterns, can we audit who never gets surfaced?
- 2ScreeningResume/CV scoring or video interview analysis. Disparate impact test required before go-live and every 6 months.
- 3ScoringPerformance / promotion prediction. If the model affects pay or progression, the explanation has to fit on one page for the employee.
- 4SurveillanceProductivity scoring, sentiment analysis, keystroke monitors. The bar isn't 'is it legal' — it's 'would we defend this on stage at all-hands?'
- 5SeparationLayoff selection, PIP prediction. Never let the model make the decision; only inform it. Document who chose, why, and what the model said.
Tests before go-live
- Adverse impact analysis — 4/5ths rule by sex, race, age, disability (where lawful to collect).
- Counterfactual test — same candidate with name/gender swapped: does the score change?
- Stability test — rerun 100 borderline cases; if outputs drift >10% with no input change, model is unstable.
- Explainability — can a non-technical recruiter explain a single decision to a candidate in two sentences?
Human-in-the-loop that's real
HITL is theatre when the human is asked to confirm 200 decisions in an hour. Real HITL means: the human can override, the override is logged, override rates are reviewed monthly, and recruiters aren't penalised for overriding. If overrides are 0%, the human isn't really in the loop.
What regulators will ask for
- EU AI Act (high-risk HR systems): conformity assessment, technical documentation, post-market monitoring.
- NYC Local Law 144: annual bias audit, public summary, candidate notice.
- Illinois AI Video Interview Act: consent + explanation + retention limits.
- GDPR Art. 22: meaningful human review of any solely-automated decision with significant effect.
For every model: purpose, data used, training cutoff, evaluation metrics, known limitations, owner, last audit date, planned re-audit. If a vendor won't give you one, treat that as the answer.
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