Evidence-based management — Rousseau's case for treating HR like a science
Most HR practice runs on tradition, vendor pitches, and case studies of n=1. Denise Rousseau's evidence-based management (EBMgt) framework asks for something…
- EBMgt = best available evidence + context + stakeholders + judgement.
- 'Evidence' includes scientific research, internal data, practitioner experience, and stakeholder values — not one of these alone.
- Most HR fads (forced ranking, MBTI, open offices) fail an EBMgt review.
- The discipline is a 5-step loop: Ask, Acquire, Appraise, Aggregate, Apply, Assess.
Medicine moved from tradition to evidence base in the 20th century and saved millions of lives. HR has not yet had its moment. Denise Rousseau (Carnegie Mellon, ex-president of the Academy of Management) is the closest thing the field has to its Hippocrates.
What EBMgt is (and isn't)
EBMgt is the conscientious, explicit, and judicious use of four sources of evidence: scientific research, internal organisational data, practitioner expertise, and stakeholder values. It is not 'data-driven HR' nor 'best practice copying' — both are subsets and both fail when used alone.
The 6-A loop
- 1AskTranslate the practical issue into an answerable question.
- 2AcquireSystematically search the four evidence sources.
- 3AppraiseJudge each source's quality and relevance.
- 4AggregateWeigh the evidence as a whole.
- 5ApplyAdapt to context, decide, document the reasoning.
- 6AssessEvaluate the outcome and feed back into evidence base.
Why HR fads keep winning
- Compelling stories beat boring evidence.
- Consultants sell certainty; researchers sell nuance.
- Boards want simple narratives at the AGM.
- EBMgt is slower in the first cycle and faster forever after.
Before adopting any new HR practice, ask: 'What is the evidence, and what would change my mind?' If neither has an answer, you're buying belief, not method.
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