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Playbook
Advanced~160m total

Decision-Making & Strategic Thinking

Type 1 vs Type 2 decisions, pre-mortems, mental models, behavioral economics, systems thinking — how senior leaders actually think.

For: Managers, leads, founders, anyone making bets that matter

Intermediate7 min

Type 1 vs Type 2 Decisions — When to Be Fast, When to Be Slow

Jeff Bezos's most-cited framework: irreversible decisions deserve deliberation, reversible ones don't. Most organizations confuse the two — and pay for it in…

Intermediate7 min

Pre-Mortems — the 15-Minute Ritual That Prevents Most Project Disasters

Post-mortems happen after the failure. Pre-mortems happen before — and Gary Klein's research shows they boost problem identification by 30%.

Intermediate8 min

Mental Models Every People Leader Should Own

Inversion. Second-order thinking. Opportunity cost. The handful of mental tools that turn ordinary judgment into strategic thinking — without requiring an MBA.

Intermediate8 min

Behavioral Economics for HR — Defaults, Anchoring, Loss Aversion in Pay and Policy Design

Every HR policy is a behavioral nudge — usually accidental. Knowing the four core mechanisms (defaults, anchoring, loss aversion, social proof) lets you…

Advanced10 min

Systems Thinking for Org Design — Feedback Loops, Leverage Points, Unintended Consequences

Organizations aren't org charts — they're systems. Donella Meadows's leverage-points framework explains why most reorgs fail and which small changes produce…

Beginner7 min

The decision log: the single highest-ROI operating habit

A decision log captures what was decided, by whom, why, and what alternatives were considered. Two hours a week to maintain — and it pays back the first time…

Intermediate8 min

RACI, DACI, and the decision rights model your team actually needs

RACI is over-used and often wrong. DACI is better for decisions. Here's when to use which, and the one-page template that turns 'who decides?' from a…

Intermediate9 min

Decision Quality vs Outcome Quality: Stop Judging Yourself by Results

A good decision can have a bad outcome, and a bad decision can have a good outcome. The teams that improve fastest separate the two and rate themselves on the…

Advanced9 min

Red Team / Blue Team for People Decisions

Borrowed from security and intelligence, red-team/blue-team makes important people decisions stress-tested before they ship.

Intermediate8 min

Reversible vs Irreversible: Apply the Amazon Frame to People Decisions

Amazon's two-way / one-way door frame is the most useful decision lens HR has under-used. Most people decisions are more reversible than they feel — and the…